I'm a UX designer with over six years of experience creating meaningful experiences across digital products, events, communities and customer journeys. I specialise in understanding people's needs and turning insights into experiences that increase engagement, satisfaction and loyalty.
I currently work as a UX Designer at Cox Automotive Europe, leading customer experience initiatives across a multi-business automotive group. Before that I helped redesign the Ann Summers ecommerce experience, leading design on the checkout, product lister page and returns portal. That work lifted engagement by 59% and delivered measurable revenue within its first week of testing. Day to day, I collaborate closely with product managers, engineers and stakeholders to create seamless customer journeys through research, strategy and iterative design.
Alongside my UX work, I'm co-founder of Everyone's A Maker, a creative community built through workshops and events, and I support businesses through my freelance practice, Teeya Creates. That mix of UX, ecommerce and community building gives me a distinctive perspective on how people interact with brands and services, and I bring that empathy and commercial thinking to every product I design.